Everything you need to know about Bulk platform, implementation, pricing, and support.
For Production and Enterprise plans, our pricing aligns with your physical footprint. You pay a base license fee plus a fee for each active digital workstation (tablet) on the shop floor.
Yes. The Lean Pro tier is designed to replace your physical whiteboards and paper safety forms immediately. It requires no hardware integration with your machines. You can start a trial, digitize your morning stand-ups, and start logging safety incidents in minutes.
We are 100% hardware agnostic to minimize your Capital Expenditure (CapEx).
We understand factories are fast-paced. We built a specific "Job Unwind" feature. If a job is accidentally marked complete, an Admin can reverse the transaction to its previous state without corrupting your data history. Admins can also manually override production quantities/times if needed.
Yes. Every workstation has an SOP Station button. This gives operators one-click access to PDF Standard Operating Procedures and Video Instructions relevant to the specific job or asset they are working on.
The system supports both single-piece flow and Batch Processing. Operators can load multiple jobs into a single run, and the system will allocate production time and consumables across the batch appropriately.
Yes. The Consumables feature allows operators to log material usage (e.g., films, chemicals, raw materials) directly against the job ID during production.
We move beyond simple data entry. When an incident is reported, our AI Root Cause Engine analyzes the description and automatically suggests categories for a Fishbone Diagram (Man, Machine, Method, etc.). It also includes an AI 5-Whys Generator to help your safety team drill down to the root cause faster.
Yes. We enforce a strict Document Lifecycle (Draft → Review → Publish).
The system auto-generates a Weekly Quality Report containing a 6-Week Pareto Analysis to highlight your top defect trends. You can drill down into defects by User, Asset, Part Number, or Process, ensuring you know exactly where and why waste is occurring.
Yes. Our Inbound Automation module uses AI to scan PDFs of Purchase Orders and Delivery Notes.
Yes. The Inbound module specifically maps incoming Batch and Serial numbers to the created production jobs, ensuring full traceability from the moment goods arrive.
We include a dedicated Invoicing Workstation view.
Yes. The Dashboard features Throughput Analysis, tracking the "Rolling 7-Day Value" (£/$) of production output versus your targets.
The system creates an automated Feedback Loop.
Yes. You can configure Morning, Late, and Night shifts. The People Module visualizes headcount planning and creates heatmaps of absenteeism trends to help you manage staffing levels effectively.
We provide regional data residency to ensure compliance with local data protection regulations:
These are the only regions currently supported. We maintain strict data sovereignty, ensuring your manufacturing data remains within your chosen jurisdiction.
We are fully GDPR compliant and track extensive activity across the platform for audit and compliance purposes.
Our system maintains comprehensive audit trails of all user actions, data modifications, and system events, ensuring you can meet regulatory requirements and internal governance standards.
Our backup and retention policies scale with your plan:
All backups are encrypted and stored in geographically redundant locations within your chosen region.
Yes. SSO is available for Enterprise customers and is implemented by our customer support team during onboarding. This allows your team to use existing corporate credentials to access the Bulk platform, streamlining authentication and improving security.
Yes. Enterprise customers have access to advanced role customization beyond the standard Operator, Manager, and Finance roles.
You can create custom roles with fine-grained permissions tailored to your organizational structure, ensuring each user has access only to the modules and data they need. This includes controlling access to specific sites, production lines, financial data, and administrative functions.
Yes. We support Google Authenticator MFA for all user accounts. This provides an additional layer of security, ensuring that even if credentials are compromised, your manufacturing data remains protected.
Security is fundamental to our platform architecture:
Our support SLA scales with your plan tier:
Enterprise customers receive priority escalation and direct access to senior technical resources for critical issues.
Enterprise customers receive premium support designed for mission-critical operations:
Yes. The Enterprise plan includes our Multi-Entity Architecture. You can toggle between different sites (e.g., "Factory A" vs. "Factory B") from a single HQ login, allowing for centralized benchmarking and user management.
This enables you to compare performance across locations, standardize processes, and maintain consistent governance while respecting site-specific operational needs.
Yes. Enterprise clients get full access to our integration capabilities:
Our team can assist with integration planning and provide API documentation and sandbox environments for testing.
Absolutely. We believe in complete data ownership and portability:
Your data is your data. We'll help ensure a smooth transition if you decide to move to a different solution.
Enterprise customers are strategic partners in our platform evolution:
Your operational challenges help shape the future of manufacturing digitalization.
Join manufacturing leaders who are turning operational noise into predictable production rhythm.
